Privacy Policy

This Privacy Policy is published by DiyourCrafts, detailing how we collect, use, and protect your personal data. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This policy applies to our website, mobile apps, and related services. Please read it carefully to understand how we manage your personal data.

What Information Do We Collect?

We collect various types of information to provide and improve our services:
  • Personal Information You Provide: When you create an account, make a purchase, or contact us, you provide us with personal details such as your name, email address, phone number, payment information, and any other data you choose to share.
  • Transaction Information: We collect details of transactions you carry out through our platform, including order details, shipping and billing information, and communications with buyers and sellers.
  • Usage Information: We track how you interact with our services, including pages visited, search terms, items viewed or added to your cart, and other actions.
  • Location Information: With your consent, we may collect your device’s precise location to offer location-based services.
  • Communications: We collect data from your interactions with us and other users, such as messages, chats, and calls.
  • Device and Site Activity Information: We use cookies and other technologies to collect data about your browser, device type, IP address, and interactions with our site.
  • Social Media Information: If you connect with our social media accounts or use social media plugins, we may receive information from your social media profile.
  • Third-Party Information: We may also receive data from third parties such as public databases, social media platforms, and partners, which we combine with other information we have collected.

How Do We Use This Information?

We use your information to:
  • Provide and Enhance Services: To process transactions, deliver products, and offer customer support.
  • Personalize Your Experience: To customize content and advertisements based on your preferences.
  • Communicate with You: To send updates, notifications, and promotional offers.
  • Conduct Analytics: To understand and improve our services.
  • Ensure Security and Compliance: To prevent fraud, resolve disputes, and comply with legal obligations.
  • Research and Development: To develop new features and services.

When Do We Share This Information?

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
  • Service Providers: With vendors who help us operate our services, such as payment processors, shipping companies, and marketing services.
  • Legal Requirements: When required by law, such as responding to subpoenas or legal processes.
  • Corporate Transactions: In the event of a merger, acquisition, or other corporate changes.
  • With Your Consent: For other purposes disclosed at the time of collection or with your consent.

How Do We Secure Your Information?

We implement various security measures to protect your personal data, including encryption, access controls, and secure servers. Despite our efforts, no system can guarantee complete security.

Your Choices and Rights

You have several choices regarding your personal data:
  • Access and Update Information: You can view and update your account information through your account settings.
  • Deactivate Your Account: You can request to deactivate your account at any time.
  • Opt-Out of Communications: You can unsubscribe from promotional emails through your account settings or the unsubscribe link.
  • Control Cookies and Tracking: Most browsers allow you to manage cookies and tracking settings.
  • Manage Public Information: Adjust your privacy settings to control what information is visible to others.

Retention of Your Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, understand site usage, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

Children’s Privacy

DiyourCrafts does not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us to delete it.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our privacy team at support@diyourcrafts.com. We aim to respond within 72 hours.
By using DiyourCrafts, you agree to this Privacy Policy. We may update this policy periodically, so please review it regularly. Your continued use of our services constitutes acceptance of any changes.

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This page was last updated on: Sunday, Dec 15, 2024.